At the moment, please reach out to us for sample inquiry at sabrina@poshpaperstore.com

1. Introduction at Posh Paper, we are committed to delivering your purchases as quickly and efficiently as possible.

2. Shipping Destinations We currently only serve and ship to the US.

3. Order Processing and Delivery Times

It can take approximately 1-3 business days for your order to be ready for shipping with another 1-3 business days for your order to arrive.

4. Shipping Costs - We offer free shipping over $150.00 and flat rate shipping of $25 otherwise.

5. Order Tracking Once your order has been shipped, you will receive an email notification with a tracking number and a link to track your order.

6. Undeliverable Packages If a package is returned to us as undeliverable due to an incorrect address or other delivery issues, we will contact you to arrange for reshipment. Additional shipping charges may apply.

7. Lost or Damaged Packages We take great care in packaging and shipping your order. However, if your package is lost or arrives damaged, please contact our customer support team at sabrina@poshpaperstore.com within 7 days of receiving your order. We will work with the carrier to resolve the issue and ensure you receive your order promptly.

8. Contact Information For any questions or concerns regarding our shipping policy, please contact us at:

•  Email: sabrina@poshpaperstore.com
•  Phone: 475-219-0106

We accept major credit cards including Visa, MasterCard, Discover, and American Express. We also accept Shop Pay and Google pay. The total will be authorized to your card during checkout. We will charge your card upon shipping and email you the tracking number.

Your payment information is authorized during checkout and charged upon shipment of your merchandise. Please contact us immediately if you need to cancel your order. If your order has not shipped, we can cancel and process a full refund immediately. If you want to cancel after shipping, please refer to the returns policy.

We accept returns under the following conditions:

Defective or Damaged Items: If you receive an item that is defective or damaged, you may return it for a full refund or replacement.

Incorrect Items: If the item you receive differs from your order, we will arrange a return with free shipping and issue a full refund or replacement. If you have any questions regarding our policies or need further assistance, please do not hesitate to contact us. We strive to deliver top customer service and are always willing to help you with any issue!

Feel free to reach out to us at sabrina@poshpaperstore.com or by phone at 475-219-0106.

Contact us at sabrina@poshpaperstore.com or by phone at 475-219-0106‬, available Monday to Friday from 10am to 6pm Eastern.